These General Conditions regulate the acquisition of the products offered on the website teguicontenedores.com/, owned by Tegui Environmental Sl (hereinafter, Tegui).
The acquisition of any of the products implies the full and unreserved acceptance of each and every one of the General Conditions indicated, without prejudice to the acceptance of the Particular Conditions that may apply when purchasing certain products.
These General Conditions may be modified without prior notice; therefore, it is advisable to carefully read its contents before proceeding to the acquisition of any of the offered products.
Tegui, in compliance with Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, informs you that:
- Its corporate name is: Tegui Medioambiental Sl.
- Its trade name is: Tegui.
- Its CIF is: B14804959.
- Its registered office is at: Crta. I'm s.a. Del Duque, chalet 4 14490 Villaralto - Córdoba.
- It is registered in the Commercial Register of CÓRDOBA • Commercial Register of Córdoba, Folio 31, Volume 2005, Sheet CO-26203.
To contact us, we provide you with different means that we detail below:
Phone number: +34 902 36 30 25.
Postal address: Crta. I'm s.a. Del Duque, chalet 4 14490 Villaralto - Córdoba.
All notifications and communications between users and Tegui will be considered effective, for all purposes, when made through any means detailed above.
The products for sale, along with their main characteristics and their price appear on the screen.
Tegui reserves the right to decide, at any time, what products and/or services are offered to Customers. In this way, Tegui may, at any time, add new products and/or services to those currently offered. Tegui also reserves the right to withdraw or stop offering, at any time, and without prior notice, any its products.
All this without prejudice to the acquisition of any of the products can only be done by subscribing or registering a USER, granting the interested party a User name and a password, which will identify and enable them personally in order to have access to the products.
Once inside teguicontenedores.com/, and to access the contracting of the different products, the User must follow all the instructions indicated in the purchase process, which will imply the reading and acceptance of all the general and particular conditions set out in teguicontenedores.com/.
4. AVAILABILITY AND SUBSTITUTIONS
Tegui aims to ensure the availability of all products that are advertised through teguicontenedores.com/. However, if any requested product is unavailable or if it has been sold out, the customer will be informed. If there is no stock of the product chosen by the customer, it is by email that there is no stock of the product ordered at the moment.
If the product is not available, and the customer was made aware of it, Tegui may supply a product of similar characteristics without an increase in price, in which case the consumer may accept or reject it by exercising his right of withdrawal and termination of the contract.
In case of unavailability of all or part of the order, and the rejection of the replacement products by the customer, a refund will be made.
If Tegui unreasonably delays the return of the amounts paid, the consumer may claim twice the amount due.
5. PURCHASE AND/OR CONTRACTING PROCESS
To make any purchase in teguicontenedores.com/, it is necessary that the customer is of legal age.
The steps to make the purchase are:
1. Register on the platform.
2. Indicate the product and add to the shopping cart.
3. Indicate on the payment gateway how you want to pay the amount of the requested product(s).
4. The order reference is sent to the customer to their email account.
It is also recommended that the customer print and/or keep a copy on durable support of the conditions of sale when placing their order, as well as the receipt receipt sent by Tegui by email.
Along with your order, you will receive the corresponding invoice. This invoice will be mailed.
The invoice will be sent only if the customer requests it.
The order will be delivered to the address designated by the customer at the time of contracting according to the chosen modality.
The delivery area includes the following areas: The peninsula.
DELIVERY FORMS AND DEADLINES
By parcel or transport of goods depending on the product requested by the customer:
The delivery time is specified in the detail of the product and varies depending on the product that was ordered.El plazo de entrega se especifica en el detalle del producto y varía en función del producto solicitado.
7. PRICES, EXPENSES AND TAXES
The prices of the products listed in teguicontenedores.com/ will be expressed in Euros unless otherwise stated and will be guaranteed during the validity period of the same, unless printing error and whatever the destination of the order.
The final prices of all products, (and where applicable, final prices per unit of measure, where required) together with their characteristics, offers, discounts, etc., are reflected in each of the items listed in the teguicontenedores.com/ catalog.
- Products do not have VAT included.
- The VAT rate is 21%.
- Shipping costs: Shipping costs are not included in the price of the product, unless explicitly stated.
- Additional expenses: There are no additional charges.
Product prices may vary at any time. In this case, the price to be applied will be the one in force on the date of placing the order. In any case, the final cost will be communicated to the customer in the electronic purchase process before the customer formalizes its acceptance.
8. PAYMENTS METHODS
We offer you these payment methods:
a. By Bank Transfer
By cash deposit or bank transfer in favor of: Entity: BBVA. Account number: ES6901821817960208520608. You must indicate at the time of the transfer the customer's name and order number.
Payment of the order will be authorized through PayPal, but no money will be withdrawn until PayPal verifies that it is correct. To do this, it will be essential to have a PayPal account.
9. LIABILITY AND DISCLAIMER
The consumer and user have the right to repair the product, to replace it, to lower the price or to end the contract, as established in Chapter II. IV Book II of the General Law for the Defense of Consumers and Users.
If the product is not in conformity with the contract, the consumer may choose between repairing or replacing the product, both being free of charge to the consumer, which will be carried out within a reasonable period of time depending on the nature of the products and the purpose for which they were intended.
If the repair is completed and the product is delivered, it remains in non accordance with the contract, the consumer may demand its replacement, the reduction of the price or the termination of the contract.
The company will be responsible for damages caused by the products purchased by the customer in cases where these damages have been caused by defective products.
10. CUSTOMER SERVICE AND CLAIMS
To file any complaint with Tegui the customer must contact the customer service department either at +34 902 36 30 25 or through the email address firstname.lastname@example.org.
According to the EU Consumers Online Dispute Resolution and in accordance with Article 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/.
11. APPLICABLE LAW
The present conditions will be governed by the Spanish legislation in force.
The language will be Spanish.